Week 1: Introduction to the Pool and Spa Industry
Week 2: Occupational Health and Safety
Week 3: Communicate to Collaborate - Conflict Resolution
Week 4: Problem Solving and Critical Thinking
Week 5: Customer Service, Sales, and Loyalty for Business Growth
Week 6A: Pool Water Chemistry
Week 6B: Spa Water Chemistry
Week 7: Tools and Equipment
Week 8: Introduction to Technical Drawing, Measurements, and Layouts
Week 9: Managing Work Priorities and Time Management
Week 10A: 5S Framework – The Importance of Pool Housekeeping
Week 10B: 5S Framework – The Importance of Spa Housekeeping
Week 11: Sustainability and Environmental Practices
Week 12: Job Readiness and Career Planning